Valitse opetussuunnitelma opintojen aloitusvuoden ja polun mukaan.
Ulla Kangasniemi
Ulla Kangasniemi
Englanti
01.01.2023 - 31.07.2023
02.12.2022 - 31.12.2022
Lähiopetus
0 - 35
Tourism
H-5
Insinöörikoulutus, rakennus- ja yhdyskuntatekniikka
Ulla Kangasniemi
Ulla Kangasniemi
Englanti
01.05.2023 - 31.07.2023
02.07.2022 - 31.07.2022
Lähiopetus
0 - 50
Tourism
H-5
Restonomikoulutus
Lectures, group work, study trip, written assignment.
Petra Paloniemi
To be announced in the beginning of the study unit.
Jenny Janhunen, Petra Paloniemi
Guest lecturer/s and/or alumni visitor/s.
Englanti
International group of students. Cooperation with alumni network.
12.09.2022 - 30.10.2022
5 cr = 133 hours of studying.
14.03.2022 - 12.09.2022
• Versatile tourism products and related customer experiences
• Introduction to service and meaningful experience design
• Various models of services and meaningful experiences in tourism
• Virtual experiences
• Development of Christmas tourism in Rovaniemi – the Hometown of Santa Claus
• Designing and implementing meaningful experiences (project)
• hospitality and hostmanship
• customers’ cultural background and multicultural communication
• design tools, such as customer persona and customer journey
Autumn 2022, Rovaniemi.
These are the general assessment criteria. Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.
Written Assignment 50 %
Experience Project 50 %
Active participation pass/fail
80% Lähiopetus, 20% Etäopetus
0 - 50
Tourism
1 op
1 op
H-5
Restonomikoulutus
Fail (0)
The student does not complete the assignments according to the instructions or does not attend the learning situations enough or at all. He/she does not pass the assignments, tests and/or the exam as required.
Satisfactory (2)
The student has satisfactory knowledge of different types of tourism products and customer experiences. He/she knows somehow concepts of services and meaningful experiences. The student is able to design meaningful experiences by utilising some basic design tools on a satisfactory level. The assignments are completed but not always performed according to the instructions and deadlines.
Poor (1)
The student has vague knowledge of tourism products and customer experiences. He/she understands somehow concepts of services and meaningful experiences. The student is able to design meaningful experiences by utilising some basic design tools with guidance. The assignments are completed but not always performed according to the instructions and deadlines.
Very good (4)
The student has very good knowledge of different types of tourism products and customer experiences very well. In addition, he/she understands concepts of services and meaningful experiences well. The student is able to design meaningful experiences by utilising the basic design tools. All the assignments are performed according to the instructions and deadlines.
Good (3)
The student has good knowledge of different types of tourism products and customer experiences. In addition, he/she understands concepts of services and meaningful experiences. The student is able to design meaningful experiences by utilising the basic design tools. Most of the assignments are performed according to the instructions and deadlines.
Excellent (5)
The student has profound knowledge of different types of tourism products and customer experiences. In addition, he/she understands concepts of services and meaningful experiences very well. The student is able to design meaningful experiences successfully by utilising the basic design tools. All the assignments are performed according to the instructions and deadlines.
Teija Tekoniemi-Selkälä
Elisa Maljamäki, Teija Tekoniemi-Selkälä, Restonomikoulutus, matkailu AMK
Englanti
05.09.2022 - 06.11.2022
14.03.2022 - 29.08.2022
Etäopetus
0 - 40
Tourism
5 op
H-5
Restonomikoulutus
Lectures, exercises, assignments.
Petra Paloniemi
To be informed later.
Ulla Kangasniemi, Petri Pälli, Petra Paloniemi
Englanti
26.09.2022 - 31.12.2022
5 cr = 133 of study hours.
14.03.2022 - 31.08.2022
• Field Work period
• Working life manners
• Hygiene Proficiency pass
• Alcohol legislation (and pass)
• Career planning and career attainment process
• Identifying one’s potential and options of future career
• Job seeking processes and methods
• Job seeking platforms and processes
• CV
• Career aptitude test
Autumn 2022, Rovaniemi
Lähiopetus
0 - 50
Tourism
1 op
H-5
Restonomikoulutus
Fail (0)
The student does not complete the assignments according to the instructions or does not attend the learning situations at all. He/she does not pass the assignments, tests and/or the exam as required.
Satisfactory (2)
The student is fairly systematic when operating as a member of a work community. He/she is able to handle most of the basic tasks in the tourism and hospitality industry. The student knows the main operating models and processes in tourism and hospitality companies. He/she knows on a satisfactory level how to apply hygiene and alcohol-related requirements in his/her work.
The student is able to plan his/her future career by using some tools and channels. The assignments are completed but not always performed according to the instructions and deadlines.
Poor (1)
The student has some challenges when operating as a member of a work community. He/she is able to handle only part of the basic tasks in the tourism and hospitality industry. The student knows only a few operating models and processes in tourism and hospitality companies. He/she knows the importance of hygiene and alcohol-related requirements but is not fully able to apply them in his/her work.
The student can plan his/her future career by using a few tools and channels. The assignments are completed but not always performed according to the instructions and deadlines.
Very good (4)
The student is efficient and systematic when operating as a member of a work community. He/she is able to handle basic tasks in the tourism and hospitality industry in a good manner. The student knows various operating models and processes in tourism and hospitality companies. He/she knows well how to apply hygiene and alcohol-related requirements in his/her work.
The student is able to identify his/her potential and make a realistic plan of his/her future career by using proper tools and channels. All the assignments are performed according to the instructions and deadlines.
Good (3)
The student is fairly efficient and systematic when operating as a member of a work community. He/she is able to handle basic tasks in the tourism and hospitality industry. The student knows various operating models and processes in tourism and hospitality companies. He/she knows how to apply hygiene and alcohol-related requirements in his/her work.
The student is able to identify his/her potential and make a realistic plan of his/her future career by using proper tools and channels. Most of the assignments are performed according to the instructions and deadlines.
Excellent (5)
The student is very efficient and systematic when operating as a member of a work community. He/she is able to handle basic tasks in the tourism and hospitality industry in an excellent manner. The student knows various operating models and processes in tourism and hospitality companies. He/she knows very well how to apply hygiene and alcohol-related requirements in his/her work.
The student is able to identify his/her potential and make a realistic plan of his/her future career by using many tools and channels. All the assignments are performed according to the instructions and deadlines.
The study unit consists of three parts:
1. Theoretical Journey which is related to studying theoretical topics related to commission, which varies yearly basis.
2. Practical Journey which is implemented as an intensive course or a study tour
3. Reflective Journey which is for documenting and analysing the experiences during the Practical Journey
Teija Tekoniemi-Selkälä
The learning material is given in the beginning of the study unit as the contents depend on the commission.
Outi Kähkönen, Teija Tekoniemi-Selkälä
The study unit has a commission from tourism industry.
Englanti
The study unit is connected to the Nordic-Baltic Project, TURID.
07.09.2022 - 13.11.2022
14.03.2022 - 31.08.2022
The study unit can be substituted with a similar type of practical project or similar.
40% Lähiopetus, 60% Etäopetus
0 - 30
Tourism
5 op
3 op
H-5
Restonomikoulutus
The student does not complete the assignments according to instructions or does not attend the learning situations at all. He/she does not pass the assignments, tests and/or the exam as required.
Satisfactory 2
The student has basic knowledge of the tourism destination. The student vague understanding how to take into consideration all the relevant issues when developing destination experiences in the chosen tourism destination. The student participates in the study trip, however performs quite passively and does not have the ability to apply team work skills in action. Most of the assignments are performed according to the instructions.
Poor 1
The student has basic knowledge of the tourism destination. The student vague understanding how to take into consideration all the relevant issues when developing destination experiences in the chosen tourism destination. The student participates in the study trip, however performs quite passively and does not have the ability to apply team work skills in action. Only few assignments are performed according to the instructions.
Good 4
The student has good knowledge of the chosen tourism destination. The student knows mostly how to take into consideration all the relevant issues when developing destination experiences in the chosen tourism destination. The student participates in the study trip, performs quite actively and is able to apply team work skills in action. He/she shows analytical, reflective and critical approach in most his/her project and team work related activities. All the assignments are performed according to the instructions.
Good 3
The student has good knowledge of the of the chosen tourism destination. The student knows mostly how to take into consideration all the relevant issues when developing destination experiences in the chosen tourism destination. The student participates in the study trip, performs quite actively and is able to apply team work skills in action. He/she shows analytical, reflective and critical approach in most his/her project and team work related activities. Most of the assignments are performed according to the instructions.
The student has profound and excellent knowledge of the chosen tourism destination. The student knows how to take into consideration all the relevant issues when developing a destination experiences in the chosen tourism destination. The student participates in the study trip, performs actively and is able to apply team work skills in action. He/she shows analytical, reflective and critical approach in all his/her project and team work related activities. All the assignments are performed according to the instructions.
Leena Svanberg
Sari Nisula, Jenny Janhunen, Leena Svanberg
Englanti
07.09.2022 - 03.12.2022
14.03.2022 - 01.09.2022
60% Lähiopetus, 40% Etäopetus
0 - 60
Tourism
2 op
H-5
Restonomikoulutus
Aulikki Laitinen-Tolonen
Aulikki Laitinen-Tolonen, Jenny Janhunen, Teija Tekoniemi-Selkälä
Englanti
08.09.2022 - 30.11.2022
14.03.2022 - 01.09.2022
Lähiopetus
0 - 60
Tourism
H-5
Restonomikoulutus
Thesis Process and Methodologies (TPM) study unit is partly executed in parallel with the Thesis Project and Academic and Creative Writing study unit. The main aim of the TPM study unit is to provide knowledge and tools for the upcoming Thesis Project for the students.
The objectives of the TPM study unit are the following:
The student:
- understands the role of research and development activity as part of today’s professional expertise and also comprehends the objectives set for a Bachelor of Hospitality Management Thesis Project
- knows the structures of the different types of thesis and research processes
- has basic skills for performing the Bachelor´s thesis process and documenting it in a form of the required thesis report
- is familiar with the research methods needed in a thesis project and is able to apply them in his/her own project
- is able to retrieve, use, assess and apply information critically during the thesis process
- is able to introduce one´s own thesis project idea in an Idea Poster Seminar, which is organised together with the Thesis Project study unit.
Teija Tekoniemi-Selkälä
Thesis Project related forms
Ritchie, B.W., Burns, P., Palmer, C. 2005. Tourism Research Methods. CAB International (eBook)
Richards, G., Munsters, W. 2010. Cultural Tourism Research Methods. CAB International (eBook)
The list of the reading materials is updated on yearly basis. Each student will familiarise oneself in approx. 10 Bachelor Thesis reports/book chapters/journal articles in addition to other materials, e.g. lecture and/or web-based materials during the study unit
Teija Tekoniemi-Selkälä
Englanti
01.11.2022 - 28.02.2023
5 ECTS = 133 h of which contact lessons approx. 40 hours
14.03.2022 - 25.10.2022
Thesis Process 2 ECTS
Research methodology and methods for one´s own Thesis project 3 ECTS
1.11.2022 - 28.2.2023
Excellent (5)
The student understands the role of research and development activity as part of today’s professional expertise and comprehends completely the objectives set for a thesis project of a Bachelor of Hospitality Management. The student has profound and excellent knowledge of the Bachelor-level thesis and various research methods. He/she is able to retrieve, use, assess and apply information critically in the required assignments and can apply the gained knowledge fully in his/her own thesis project. The student shows deep analytical, reflective and critical approach in all his/her activities. All the assignments are performed according to the instructions.
Very good (4)
The student understands the role of research and development activity as part of today’s professional expertise and comprehends very well the objectives set for a thesis project of a Bachelor of Hospitality Management. The student has very good knowledge of the Bachelor-level thesis and various research methods. He/she is able to retrieve, use, assess and apply information in the required assignments and can apply the gained knowledge in his/her own thesis project very well. The student shows very good analytical, reflective and critical approach in most of his/her activities. All the assignments are performed according to the instructions.
Good (3)
The student understands most of the role of research and development activity as part of today’s professional expertise and comprehends quite well the objectives set for a thesis project of a Bachelor of Hospitality Management. The student has good knowledge of the Bachelor-level thesis and various research methods. He/she is able to retrieve, use, assess and apply information in the required assignments and can mostly apply the gained knowledge in his/her own thesis project quite well. The student shows somewhat analytical, reflective and critical approach in most of his/her activities. Most of the assignments are performed according to the instructions.
Satisfactory (2)
The student has satisfactory understanding of the role of research and development activity as part of today’s professional expertise and has some difficulties to comprehend the objectives set for a thesis project of a Bachelor of Hospitality Management. The student has basic knowledge of the Bachelor-level thesis and various research methods. His/her skills are somewhat limited in retrieving, using, assessing and applying information in the required assignments. It is challenging for him/her to apply the gained knowledge in his/her own thesis project. The student shows vague analytical, reflective and critical approach in of his/her activities. The student has challenges in performing the assignments according to the instructions.
Poor (1)
The student has vague understanding of the role of research and development activity as part of today’s professional expertise and has manifold difficulties to comprehend the objectives set for a thesis project of a Bachelor of Hospitality Management. The student has poor knowledge of the Bachelor-level thesis and various research methods. His/her skills are very limited in retrieving, using, assessing and applying information in the required assignments. It is very challenging for him/her to apply the gained knowledge in his/her own thesis project. The student shows no analytical, reflective and critical approach in of his/her activities. The student has many challenges in performing the assignments according to the instructions.
Fail (0)
The student does not complete the assignments according to instructions or does not attend the learning situations at all. He/she does not pass the assignments and/or the exam as required.
Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.
Lähiopetus
Tourism
H-5
Restonomikoulutus
Tieto puuttuu
Aulikki Laitinen-Tolonen
Tieto puuttuu
Heidi Minkkinen, Petri Pälli, Aulikki Laitinen-Tolonen, Minna Väyrynen
Englanti
06.09.2022 - 28.10.2022
14.03.2022 - 30.08.2022
Tieto puuttuu
Lähiopetus
0 - 50
Tourism
H-5
Restonomikoulutus
Excellent (5)
The student has an excellent knowledge of the business environment specifics in the northern areas. He/she fully understands the opportunities and challenges of the Arctic tourism and the effects of sustainable development. The student has excellent knowledge of the project work and management and he/she knows very well how to apply the knowledge in his/her work. The student demonstrates successfully tour leading and guiding during the study tour. The student is able to retrieve, use, assess and apply the information critically from various sources. He/she is able to write and speak English in an excellent, native-like manner in various communication and working life situations.
Very good (4)
The student has a very good knowledge of the business environment specifics in the northern areas. He/she understands the opportunities and challenges of the Arctic tourism and the effects of sustainable development. The student has a very good knowledge of the project work and management and he/she knows how to apply the knowledge in his/her work. The student demonstrates tour leading and guiding during the study tour. The student is able to retrieve, use, assess and apply the information from various sources. He/she is able to write and speak English fluently in various communication and working life situations.
Good (3)
The student has a good knowledge of the business environment specifics in the northern areas. He/she is able to describe the opportunities and challenges of the Arctic tourism and the effects of sustainable development. The student has a good knowledge of the project work and management and he/she is able to apply the knowledge in his/her work. The student demonstrates tour leading and guiding during the study tour. The student is able to retrieve, use, assess and apply the information. He/she is able to write and speak English mostly fluently in various communication and working life situations.
Satisfactory (2)
The student has a basic knowledge of the business environment specifics in the northern areas. He/she is able to describe the opportunities and challenges of the Arctic tourism and he/she recognises the effects of sustainable development. The student has some basic knowledge of the project work and management and he/she is partly able to apply the knowledge in his/her work. The student demonstrates tour leading and guiding during the study tour but needs assistance. The student is able to retrieve and use the information. He/she is able to write and speak English on a satisfactory level in various communication and working life situations.
Poor (1)
The student has a very basic knowledge of the business environment specifics in the northern areas. He/she has limited understanding of the opportunities and challenges of the Arctic tourism and the effects of the sustainable development. The student has limited knowledge of the project work and management and he/she is only partly able to apply the knowledge in his/her work. The student demonstrates tour leading and guiding during the study tour but needs a lot of assistance. The student is able to retrieve and use the information but needs a lot of assistance. He/she is able to write and speak English on a satisfactory level in various communication and working life situations.
Fail (0)
The student does not know the business environment specifics in the northern areas. He/she does not know the opportunities and challenges of the Arctic tourism and the effects of the sustainable development. The student does not know the principles of the project work and management and he/she is not able apply the knowledge in his/her work. He/she does not participate in the study tour and does not demonstrate tour leading and guiding skills. The student is not able to write or speak English in various working life situations.
Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.
Marlene Kohllechner-Autto
Eeva Helameri, Marlene Kohllechner-Autto, Kaisa Lammi
Englanti
13.09.2022 - 25.10.2022
14.03.2022 - 13.09.2022
Lähiopetus
0 - 50
Tourism
H-5
Restonomikoulutus
Sari Nisula
Sari Nisula, Elisa Maljamäki, Pia Peltoperä
Englanti
06.09.2022 - 27.11.2022
14.03.2022 - 30.08.2022
Lähiopetus
0 - 60
Tourism
H-5
Restonomikoulutus
Kristian Sievers
Heidi Minkkinen, Aulikki Laitinen-Tolonen, Teija Tekoniemi-Selkälä, Kristian Sievers
Englanti
07.09.2022 - 10.11.2022
14.03.2022 - 09.09.2022
Lähiopetus
0 - 50
Tourism
H-5
Restonomikoulutus
Ulla Kangasniemi
Ulla Kangasniemi, Petra Paloniemi, Aulikki Laitinen-Tolonen, Outi Kähkönen, Teija Tekoniemi-Selkälä
Suomi
01.08.2023 - 31.12.2023
02.07.2023 - 31.07.2023
Lähiopetus
Tourism
H-5
Insinöörikoulutus, rakennus- ja yhdyskuntatekniikka
Ulla Kangasniemi
Ulla Kangasniemi, Petra Paloniemi, Outi Kähkönen, Teija Tekoniemi-Selkälä
Suomi
01.08.2023 - 31.12.2023
02.07.2023 - 31.07.2023
Lähiopetus
0 - 30
Tourism
H-5
Insinöörikoulutus, rakennus- ja yhdyskuntatekniikka